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Following are sample laptop repair request sent by customer to our technician.
Dell, ppo8s, 00043598490599
| Brand |
Dell |
| Model |
ppo8s |
| Serial |
00043598490599 |
| Problem |
| screen for lap top is broke. Fell off chair and only half of the screen can be seen |
IBM, T22, 78-LADAL
Another Customer Repair Request
| Brand |
IBM |
| Model |
T22 |
| Serial |
78-LADAL |
| Problem |
| Laptop only beeps at me. Nothing on the screen.
Beep code was some combination of three longs and a short. I think the manual entry for the beep code was this one (from the T22 hardware maintenance manual):
Symptoms:
Three short beeps, pause, three more short beeps, and
one short beep.
OR
One short beep, pause, three short beeps, pause, three more short beeps, and one short beep.
Cause:
1. DIMM.
2. System board
Now when I boot it up I don't even get the beep code anymore. |
IBM, t41p,
Another Customer Repair Request
| Brand |
IBM |
| Model |
t41p |
| Serial |
|
| Problem |
| At first the screen would flicker and mess up( distort images etc) and sometimes turn off. Now it doesn't turn on at all. The lights on the bottom of the screen panel come on so power seems to be going in there. It sounds like it is running fine and it was before the screen died. Most likely something wrong with the connection or video connector/ cables.
The laptop is missing a few screws and the caseing is cracked and broken in places, it was put through rough use before I got it and It was opened. The screw heads are mostly stripped.
|