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Following are sample laptop repair request sent by customer to our technician.
dell, 700m,
| Brand |
dell |
| Model |
700m |
| Serial |
|
| Problem |
| Sudden Black screen. I cannot get this by doing something specific that I can figure out. today I got it 1) after hitting delete 2) pushing computer across the table about 6 inches and 3) after hitting ctrl-alt together (i was going to hit delete next!).
After black screen, i can reboot by holding down silver button for 10 seconds, releasing, and then pressing silver button -- i then get a cold boot sequence -- and windows does not complain about the previous sudden halt.
I would send serial number above -- but i cannot tell which of the many numbers on the back is the serial #. |
Toshiba, p105-6048,
Another Customer Repair Request
| Brand |
Toshiba |
| Model |
p105-6048 |
| Serial |
|
| Problem |
| i need everthing wiped clean on the laptop, it was a floor module at my company.if you are able to do this how much? |
Dell, D500, CN-04Y212-48643-39T-0965
Another Customer Repair Request
| Brand |
Dell |
| Model |
D500 |
| Serial |
CN-04Y212-48643-39T-0965 |
| Problem |
| It is either the video card or the screen. Nothing is being displayed. |