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Following are sample laptop repair request sent by customer to our technician.
hp, Pavillon ze4900, cnf5040b9n
| Brand |
hp |
| Model |
Pavillon ze4900 |
| Serial |
cnf5040b9n |
| Problem |
| Screen goes white if opened beyond 45 degrees. Diagnosed by Geek Squad as short in wire going to screen. |
dell, insperon 5150,
Another Customer Repair Request
| Brand |
dell |
| Model |
insperon 5150 |
| Serial |
|
| Problem |
| Will not turn on even though installed new battery. Screen ok. |
HP, ze4900,
Another Customer Repair Request
| Brand |
HP |
| Model |
ze4900 |
| Serial |
|
| Problem |
| At power on, all 5 blue LED's above the keyboard light, the blue & green LED's on the front edge turn on, the cooling fans on the bottom run for 2 seconds then turn off, and there are a 4 clicks from the optical drive within 10 seconds of the boot attempt. The LCD screen never comes on. Attaching the video out to a CRT monitor also has no video. The service manual states that with these symptoms the motherboard needs replacement. Please return any parts replaced. Your thoughts? Thank You!
|