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Following are sample laptop repair request sent by customer to our technician.
dell, Insiron,
| Brand |
dell |
| Model |
Insiron |
| Serial |
|
| Problem |
| The u and the backspace keys have gone bad. I would like to replace them. |
dell, Inspiron 1200, Serv Tag 6BT3Q61
Another Customer Repair Request
| Brand |
dell |
| Model |
Inspiron 1200 |
| Serial |
Serv Tag 6BT3Q61 |
| Problem |
| Hello, about 8 months ago (I never really got to use the computer!) my wife accidentally spilled a cup of water onto the keyboard. She (I know it was wrong) tried to turn the computer right back on. Now, when you press the power button, the 3 green lights light up, you hear a spinning for 2 seconds and then it shuts off. I want to go through you guys since I honestly was going through Pell Technology, they quoted me $75 and when I sent the computer they told me $150 because that was only a week long special. What a crock. Thanks and I look forward to your help. |
dell, 600m,
Another Customer Repair Request
| Brand |
dell |
| Model |
600m |
| Serial |
|
| Problem |
| The hole where you plug the power cord/charger into the laptop has a broken ring inside of it so when you plug it in, the cord doesn't make a connection so there's no way to get power to the laptop. |