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Following are sample laptop repair request sent by customer to our technician.
dell, inspiron,
| Brand |
dell |
| Model |
inspiron |
| Serial |
|
| Problem |
| The power socket got damaged and I need it repaired.
Also I need the bios updated or the battery fully charged. Apparently Dell has a bios update that fixes the battery never being charged fully. I run into a problem though as I cannot update the bios unless the battery is fully charged. A painful endless loop.
Here is a picture of the damaged power socket.
http://i17.photobucket.com/albums/b69/bfehling/IMG_0164.jpg
The service tag is 1mjdk81 and the Express service code is 3539583649 |
sony, vgnfj150,
Another Customer Repair Request
| Brand |
sony |
| Model |
vgnfj150 |
| Serial |
|
| Problem |
| replace cpu cooling fan |
Apple, IBook G4 800,
Another Customer Repair Request
| Brand |
Apple |
| Model |
IBook G4 800 |
| Serial |
|
| Problem |
| The Ibook needs a new hard drive. |