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Following are sample laptop repair request sent by customer to our technician.
Dell, XPS Gen 2,
| Brand |
Dell |
| Model |
XPS Gen 2 |
| Serial |
|
| Problem |
| 4-5 ounces of lemonade were sloshed onto the top leftmost quarter of the keyboard. The liquid spilled down into the top left ventilation port and subsequently the laptop blue screened with a reported hardware failure and shut itself down. The laptop now refuses to respond in any way at all with one exception: The external powerbrick has a greenlight on it which, if you plug it into the laptop and push the powerbutton on the laptop, goes off and will not come back on until you unplug from the laptop and the power outlet. This is the only activity of any kind that can be induced. |
Dell, Latitude c640?,
Another Customer Repair Request
| Brand |
Dell |
| Model |
Latitude c640? |
| Serial |
|
| Problem |
| It doesn't appear to be getting any power from the power cord. I have replaced both the battery and the power cord already. The computer worked fine when I replaced the battery but once that died the computer wouldn't turn on anymore. |
IBM THINK PAD, IBM THINK PAD 2611,
Another Customer Repair Request
| Brand |
IBM THINK PAD |
| Model |
IBM THINK PAD 2611 |
| Serial |
|
| Problem |
| WON'T START MY "OS or DOS" |